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This Privacy Policy explains how Auria collects and uses personal information when you use colloidalgold.co.uk or purchase from us.
What we collect
We may collect your name, email, shipping address, phone number, order details, and communications you send us. Payment card data is processed by our payment provider and is not stored on our servers.
How we use it
- To process and deliver orders
- To respond to enquiries and support requests
- To send order-related emails
- With your consent, occasional marketing (you can unsubscribe anytime)
- To improve the site and prevent fraud
Legal bases
We process data where needed to perform a contract (your order), where we have a legitimate interest (site security, improvement), or where you consent (marketing).
Sharing
We share data with service providers who help us run the shop (hosting, payments, email, couriers) — only as needed. We do not sell your personal data.
Retention
Order records are kept as required for accounting and legal purposes. Marketing contacts are kept until you unsubscribe or ask us to delete them.
Your rights
Under UK GDPR you may request access, correction, deletion, or restriction of your data, and you may object to certain processing. Contact hello@colloidalgold.co.uk.
Cookies
See our Cookie Policy.
